Refund policy

We want you to love your purchase from SKYN ELEVƎN.

Due to the nature of our products, all sales are final. We do not accept returns or exchanges on opened or used items for hygiene and safety reasons.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at skyneleven@gmail.com

with your order number and photos of the issue. We will gladly send a replacement or issue a refund if applicable.

Please ensure your shipping address is entered correctly at checkout. SKYN ELEVƎN is not responsible for orders shipped to incorrect addresses provided by the customer.

Refunds (if approved) will be processed back to your original payment method within 5–10 business days.

Final Sale & Product Use Disclaimer

All products are sold as-is and are final sale due to hygiene and safety standards.

By purchasing from SKYN ELEVƎN, you acknowledge that results may vary and that individual skin reactions cannot be guaranteed.

We are not responsible for allergic reactions, sensitivities, or misuse of products. Customers are responsible for reviewing ingredients prior to use.

If irritation occurs, discontinue use immediately.

SKYN ELEVƎN is not liable for any damages resulting from improper use of our products.