Privacy policy

Privacy Policy

SKYN ELEVƎN (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

1. Information We Collect

When you visit or make a purchase from our store, we may collect:

  • Name, email address, phone number

  • Billing and shipping address

  • Payment information (processed securely through third-party providers)

  • Order history and purchase behavior

  • Device information (IP address, browser type, location, cookies)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and customer experience

  • Send marketing emails and promotions (you may opt out at any time)

  • Detect and prevent fraud or unauthorized transactions

3. Payment Processing

All payments are processed securely through third-party providers such as Shopify Payments, Stripe, PayPal, or other payment gateways.

We do not store or have access to your full payment details.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze traffic.

We may use tools such as:

  • Shopify analytics

  • Meta (Facebook) Pixel

  • TikTok Pixel

  • Google Analytics

These tools help us understand user behavior and improve advertising performance.

By using our website, you consent to the use of these technologies.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to operate our business, including:

  • Payment processors

  • Shipping carriers

  • Marketing and analytics platforms

These providers are required to protect your information.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Request information about how your data is used

To make a request, contact us at skyneleven@gmail.com.

7. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

8. Security

We take reasonable precautions and follow industry best practices to protect your personal information.

However, no method of transmission over the internet is 100% secure.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: skyneleven@gmail.com Business Name: SKYN ELEVƎN

By using this site, you agree to our Privacy Policy and Terms.